To prevent fraud. Your personal information helps us prevent identity theft and prevent others from linking your account to their Hypur profile. The information you provide must match public records to comply with U.S. financial regulations.

New Hypur Pay users have a $300 rolling limit. Only pending transactions count toward the $300. The limit is raised after a few successful transactions.

For example, if you purchase $100 of product on a Monday morning and return to the dispensary on Monday night, you could purchase up to $200. Once the $100 purchase clears, you can spend up to $300 again.

You can remove this limit by verifying the first 5 digits of your SSN on your Hypur profile page at secure.hypur.com. This information is required for additional fraud prevention and compliance with US financial regulations.  

To verify a bank account is yours and prevent others from linking your bank account to their Hypur profile. It also helps you know what funds you have available for making purchases. 

Hypur never has access to your bank credentials. 

Very. We use end-to-end encryption to protect your data and sophisticated monitoring to detect fraudulent transactions. 

Contact our live U.S based customer support representatives at Customer Support.