woman looking at secure server

How Hypur Keeps Your Data Safe and Secure

Hypur takes security seriously. Not only do we adhere to PCI DSS compliance requirements, we strive to go above and beyond to keep your data safe. Read on to learn more about how we stay ahead of industry-standard best practices and what you can do to ensure your own information security.

Data security in transit

It can be scary to send your personal data over the internet. That’s why Hypur uses the highest information security standards when sending data back and forth with our consumers, merchants, and financial institutions.

Our bank-level security includes 256-bit or greater end-to-end encryption technology. Whenever you log in to Hypur, we require a TLS 1.2 or higher connection and only permit HTTPS connections. Strong TLS connections are the current industry standard for trusted communication.

Hypur’s data security protocols apply to all our products, including bank compliance, Hypur Pay, and cannabis debit card processing.

Information security at rest

We’ve all heard the stories about even the biggest companies experiencing data breaches. It can be scary to think about how much of our personal information has already been exposed over the years. Hypur never wants to add to those horror stories, which is why we use a range of security measures to protect the information in our system.

Our infrastructure spans multiple physical locations, all with N+1 or greater redundancy and live migration capabilities. Your data is continuously backed up to those multiple secure data centers to ensure that you always have access to our services and your data. These databases are protected by multiple firewalls, keeping your data safe from anyone with malicious intent.

PCI DSS standards

Hypur is proudly PCI DSS compliant. PCI DSS is a payment industry standard developed to protect and prevent the misuse of personal and confidential information. The auditors check that sensitive data is stored securely, and that there are controls in place around who has access to the data, as well as who can be granted access.

We have clear rules in place at Hypur. They govern who can get access to different levels of information, and which forms or procedures we need to grant that access. Similarly, our PCI DSS compliance is based on how we control network security and access to that data. The information security and encryption both in transit and at rest is a part of compliance.

Interestingly, PCI DSS certification requires staff training on potential security threats. Rather than only training people with access to sensitive data, Hypur trains all employees on information security protocols and how to avoid risky situations. From marketing to compliance, customer success to sales, the entire Hypur team is aware of data security precautions.

Hypur exceeds security requirements by treating all Personal Identifying Information (PII) the same way that we do payment card data. Whether we are transmitting or storing your name, date of birth, or other PII, we use the same bank-level security.

Stay safe with Hypur

Whether you’re signing up with Hypur or checking your online banking app, make sure that you’re accessing the internet on a secure connection. Don’t use an open WiFi network, the kind you might use at Starbucks to check your social media, to send sensitive data online.

Before you send your personal data, check for the lock in your URL bar. That shows that the site is HTTPS. Plus, you’ll get the option to see the SSL certificate and verify that the site is secure.

Hypur offers secure payments for dispensaries. Whether you’re using Hypur for pick-up or delivery, online or in-store payments, or even business-to-business transactions, you can shop safely and conveniently. Our security is the same as you’d find when you log in to your online banking, and is more secure than the majority of online shopping sites you’re already using. We are focused on security so that you can relax and enjoy the effortless payments with Hypur.

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